To my surprise a real person answered the phone and was able to verify that they would make a service call for my problem. She passed me on to the service supervisor. He took the time to ask me the nature of the problem. He then asked whether I had an attic or whole house fan. He explained they often are the culprit. Sure enough that was the problem causing the short. I was able to fix it myself not requiring a service call this time. I really appreciate the professionalism and help extended over the phone and will call / recommend Waibel if I ever am asked for a referral or need electrical help. This kind of professionalism is rare. The least I could do was follow up on my very positive experience.
Great company all around. They were willing to work around our schedule on the day of the appointment, and Russell did a fantastic job and was able to fix and install every item we wanted to. The price was also very reasonable.
That is the extent of my electrical ability so I called three companies. The first two were internet listings and both answered by phone mail. I have yet to hear from either. I then called Waibel Electric since, I have seen their trucks around for years.
Great company
Terrific and I did not end up using their service. To explain, I had a short in a residential circuit. I replaced the breaker but that did not work. I checked the boxes on the circuit an nothing was wrong.
Waibel Electric is a US Electrician based in Etna, Ohio. Waibel Electric is located at 133 Humphries Dr, Etna, OH 43068, USA.
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